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Hayley Matthews

Holistic Jungian therapist specializing in trauma and relationships

About

Hello, I’m Hayley and I am a qualified therapeutic counsellor. I have experience providing long term and short term counselling in a mental health service, working with clients presenting with a wide range of mental health problems and experiencing a variety of issues which include depression, anxiety, social anxiety, post traumatic stress, general anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life changing events, family issues, work stress, addiction, confidence and self-esteem issues.

I appreciate that life has its obstacles and that change can be overwhelming. My core belief is that we all experience the world in a unique way which impacts on our reactions to what we are faced with. The person centred approach I offer will help you to explore your issues and together we will look at your life experiences and how they have impacted on you and to help you make sense of what is going on, look at ways to help your present and future challenges and assist you to process your thoughts and feelings in a safe, confidential space. Together we can work to improve your wellbeing and find realistic solutions that suit you.

I work relationally, which means I work wholeheartedly to empathise and understand you and help you to unmask the way in which you may present to the outside world, by providing genuineness, warmth, honesty, respect and being non-judgemental.

Having worked in the care sector for many years I have a real passion for people, to improve their quality of life, empower them and to help them find solutions to the issues which may be causing distress. Clients I have worked with have given positive feedback and have reported that they have truly benefited from the therapeutic relationship and service I offer.

Contacting a counsellor can feel daunting but could also be life changing. I offer sessions that work best for you and am qualified to provide online or telephone sessions. I have the skills to work creatively and may invite you to try to do this using metaphor, creative writing or journaling. I also draw on techniques from other approaches such as CBT and solution focussed brief therapy.

I am registered member of the BACP and adhere to their ethical framework which underpins my work. All of my work is clinically supervised and I am fully insured to practice.

Years Experience: 5
Location: United Kingdom, United Kingdom
Accepting New Clients: No
Gender: Female
Accepting international clients: No
NPI Number:
Credentials:
Languages Spoken: English
Licenses: BACP #384237 exp 2026-11-14 • NCPS #NCS23-01468 exp 2026-04-10
List of Specialties: Stress, Anxiety, Trauma and abuse, Self esteem, Depression, ADHD, Addictions, LGBT, Relationship, Family, Grief, Intimacy-related issues, Eating, Sleeping, Parenting, Anger, Career, Bipolar, Coping with life changes, Coaching, Female therapist, Gay
Where Can You Work With This Therapist: BetterHelp
Therapist of color: No
Communication options: Phone • Video • Live Chat • Messaging

Hayley Matthews

Person-centred counselling for life challenges
  • Relational and warm
  • Online and telephone
  • BACP-registered

Licensed · Professional · Cancel Anytime

About

Hayley Matthews is a qualified therapeutic counsellor with 5 years of experience providing both short-term and long-term counselling within a mental health service. She has worked with clients presenting a wide range of concerns, including depression, anxiety, social anxiety, post-traumatic stress, generalised anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life-changing events, family issues, work-related stress, addiction, and confidence and self-esteem difficulties.

Hayley uses a person-centred approach to help people explore how their life experiences have shaped their reactions and current difficulties. In sessions she will work alongside clients to make sense of what they are facing, to consider ways of addressing present and future challenges, and to process thoughts and feelings in a safe, confidential space.

She adopts a relational way of working, aiming to be genuine, warm, honest and respectful while remaining non-judgemental. Hayley draws on additional techniques from cognitive behavioural therapy and solution-focused brief therapy and may invite creative methods such as metaphor, creative writing or journaling where appropriate.

Having spent many years working in the care sector, Hayley is motivated by a desire to improve quality of life and to empower people to find practical solutions to sources of distress. Clients she has worked with have given positive feedback and reported benefits from the therapeutic relationship and the service she offers.

Hayley is a registered member of the BACP (British Association for Counselling and Psychotherapy), works with clinical supervision, and is fully insured to practise. She is qualified to provide online or telephone sessions and offers appointments that suit the client’s needs.

Location: United Kingdom, United Kingdom
Years Experience: 5
Gender: Female
Languages Spoken: English
Therapist of Color: No
Communication Options: Phone • Video • Live Chat • Messaging
Ready To Start Your Journey?

Therapist Available Through: BetterHelp
Currently Accepting New Clients: No
Accepting International Clients: No

Credentials & Verification

  • Credentials:
  • NPI Number:
  • License: BACP #384237 exp 2026-11-14 • NCPS #NCS23-01468 exp 2026-04-10

Is Online Therapy the Right Step Toward Better Mental Health?

For many common concerns – such as stress, anxiety, depression, relationship difficulties or coping with life changes – online therapy can be as effective as traditional face-to-face sessions. Evidence and practice show that remote work suits a wide range of issues and can support meaningful progress.

One major advantage is flexibility. People can connect in the way that best fits their life and comfort level – through video calls, phone sessions, live chat or in-app messaging. This makes it easier to attend regularly without rearranging work or travel commitments.

Therapists offering online services are licensed professionals who apply established therapeutic methods. If the first therapist is not the right fit, clients have the option to switch to another therapist at any time. Online work can provide an accessible route to starting and continuing therapy when in-person sessions are not practical.

How much experience does Hayley Matthews have?

Hayley Matthews has 5 years of experience in providing therapy services.

In which languages does Hayley Matthews provide therapy?

Hayley Matthews provides therapy in English.

Where is Hayley Matthews located?

Hayley Matthews is located in United Kingdom.

How can I work with Hayley Matthews as my therapist?

You can work with Hayley Matthews through Phone • Video • Live Chat • Messaging.

How much does therapy with Hayley Matthews cost?

The cost of therapy can vary depending on factors such as your location and the therapist’s availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the ‘Start Therapy’ button on this page.

How can I get started with therapy?

Getting started is straightforward. Click the ‘Start Therapy’ button and complete a short questionnaire to help match you with Hayley Matthews. Depending on availability, you can then arrange your first session by phone, video call, live chat, or in-app messaging.

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