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Madeleine Heffernan

Holistic Jungian therapist specializing in trauma and relationships

About

I’m Madeleine Heffernan, a licensed therapist, based in Cambridge, UK. I work in a number of different ways with clients, tailoring the therapy to the client and their problems. You can read more about my background, education, experience and approaches to therapy on my website locusofsolace.com and my Facebook page https://www.facebook.com/locusofsolace
In addition to psychodynamic psychotherapy (which makes sense of issues in the context of past experiences) and Cognitive Behavioural Therapy (which draws on psychological understandings of negative thoughts and behaviours), I also work in a Compassion Focused approach (encouraging self-compassion) and sometimes use Emotional Freedom Technique (tapping therapy)
I have experience in helping clients with stress and anxiety, relationship issues, family conflicts, & trauma and abuse.
I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
The counselling may include: listening, exploration, understanding and insights regarding your inner experiences and life story (drawing on psychodynamic and CBT theories), tasks and observations for you to focus on outside therapy (if you choose), development of a supportive inner dialogue and other techniques.
I answers messages between 08.30 and 20.30 daily (up to an hour of messaging between us per week) and hold live sessions Tuesdays, Wednesdays and Thursdays between 08.00 and 18.00 (video, phone or instant messaging session).

Years Experience: 8
Location: United Kingdom, United Kingdom
Accepting New Clients: No
Gender: Female
Accepting international clients: No
NPI Number:
Credentials:
Languages Spoken: English
Licenses: BACP #383790 exp 2026-04-19
List of Specialties: Stress, Anxiety, Relationship, Family, Trauma and abuse, Depression, Addictions, LGBT, Grief, Intimacy-related issues, Eating, Parenting, Anger, Career, Coping with life changes, Compassion fatigue, ADHD, Female therapist, Gay, Older
Where Can You Work With This Therapist: BetterHelp
Therapist of color: No
Communication options: Phone • Video • Live Chat • Messaging

Madeleine Heffernan

Compassionate therapist supporting meaningful change
  • Psychodynamic and CBT
  • Online and live sessions
  • Eight years’ experience

Licensed · Professional · Cancel Anytime

About

Madeleine Heffernan is a licensed therapist based in Cambridge, United Kingdom, who adapts her approach to suit each client’s needs and the difficulties they bring. More about her background, training and ways of working can be found on her website at locusofsolace.com and on her Facebook page at facebook.com/locusofsolace.

Her practice draws on psychodynamic psychotherapy – which explores current difficulties in the context of past experiences – and Cognitive Behavioural Therapy (CBT) – which addresses unhelpful thoughts and behaviours. She also uses a Compassion Focused approach to foster self-compassion and at times incorporates Emotional Freedom Technique, also known as tapping therapy.

Madeleine has experience supporting people with stress and anxiety, relationship difficulties, family conflicts, and trauma and abuse. She works from the premise that each person is the expert on their own story and brings strengths that can help them navigate challenges. Seeking change takes courage, and she aims to support and empower clients through that process.

Therapy with Madeleine may include careful listening, exploration and the development of understanding and insight about inner experiences and life history, drawing on psychodynamic and CBT models. Where appropriate and chosen by the client, sessions can include practical tasks or observations to focus on between meetings, the cultivation of a more supportive inner dialogue, and other techniques.

She responds to messages between 08:30 and 20:30 each day, allowing up to an hour of messaging between therapist and client per week. Live sessions are offered on Tuesdays, Wednesdays and Thursdays between 08:00 and 18:00 and can take place by video, phone or instant messaging.

Location: United Kingdom, United Kingdom
Years Experience: 8
Gender: Female
Languages Spoken: English
Therapist of Color: No
Communication Options: Phone • Video • Live Chat • Messaging
Ready To Start Your Journey?

Therapist Available Through: BetterHelp
Currently Accepting New Clients: No
Accepting International Clients: No

Credentials & Verification

  • Credentials:
  • NPI Number:
  • License: BACP #383790 exp 2026-04-19

Is Online Therapy the Right Step Toward Better Mental Health?

Many people ask whether remote therapy can really help. For common concerns such as stress, anxiety, depression, relationship difficulties, or coping with life changes, online therapy has been shown to be comparable in effectiveness to traditional in-person sessions. A major benefit is flexibility – clients can choose the format that fits their life and comfort level, whether that is video calls, phone sessions, live chat or in-app messaging. This flexibility often makes it easier to attend sessions consistently and to integrate therapy into a busy schedule. All participating practitioners are licensed professionals, and clients are free to change therapists at any time if they prefer a different match. Online work can provide a practical, accessible route to support for many everyday mental health and relationship concerns, delivered by qualified therapists in a variety of formats.

How much experience does Madeleine Heffernan have?

Madeleine Heffernan has 8 years of experience providing therapy services.

In which languages does Madeleine Heffernan provide therapy?

Madeleine Heffernan provides therapy in English.

Where is Madeleine Heffernan located?

Madeleine Heffernan is located in United Kingdom.

How can I work with Madeleine Heffernan as my therapist?

You can work with Madeleine Heffernan by Phone • Video • Live Chat • Messaging.

How much does therapy with Madeleine Heffernan cost?

Session fees are managed through a subscription that can be cancelled at any time for any reason. For the most up-to-date pricing and billing details, click the ‘Start Therapy’ button on this page.

How can I get started with therapy?

To begin, click the ‘Start Therapy’ button and complete a short questionnaire used to match you with a therapist. Depending on availability, you can then arrange your first appointment, which may take place by phone, video call, live chat, or in-app messaging.

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