Erica Hayes

Erica Hayes is a licensed professional clinical counselor in Kentucky with four years of professional experience. She earned her degree from the University of the Cumberlands and holds KY LPCC 280899, which identifies her as a licensed professional clinical counselor in Kentucky.

She works with people dealing with relationship concerns, trauma and abuse, intimacy-related issues, depression, and life changes. As a female, non-religious therapist, she approaches each person with respect, sensitivity, and compassion.

Erica primarily uses cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), acceptance and commitment therapy (ACT), motivational interviewing, and person-centered approaches. She may also draw from other modalities when a different method better suits the work at hand, allowing treatment plans and session dialogue to be tailored to each individual’s needs.

Her availability on BetterHelp is limited and currently restricted to Sunday afternoons. If Sunday times do not fit a client’s schedule, she can assist with arranging care through another therapist.

Because of limited time, Erica requests at least 24 hours’ notice for cancellations so others may use the appointment slot. No-shows and late cancellations with less than 24 hours notice are reported to BetterHelp. Missing two appointments within a six month period may result in referral to in-person counseling or to another BetterHelp therapist. Late cancellations or no-shows twice within a 60 day period may also lead to being referred out.

If a client stops treatment or has a lapse in payment that renders their account inactive, Erica may not have availability to see them upon return. She maintains a small active caseload and cannot hold places for inactive clients.

Erica acknowledges that beginning therapy takes courage and she is proud of clients who take that first step. She is glad to walk beside people and be a partner in their therapeutic journey.