About
Heidi Arntzen is an AASW-qualified social worker who provides counselling for adults dealing with stress, anxiety, addiction, trauma, grief, and depression. With six years of clinical experience across mental health and alcohol and other drug settings, she focuses on helping people build understanding of their patterns, strengthen coping skills, and move toward sustainable wellbeing. Her approach is practical and person centred, blending emotional support with tools that can be used in everyday life.
She works with people who have carried responsibility for others and who need a space to attend to their own needs. Areas of additional focus include family and relationship stress, caregiver strain, bereavement, consequences of domestic violence, hoarding, and life adjustments such as separation and blended family challenges. Heidi also supports those navigating health impacts, including cancer and end-of-life concerns.
Alongside professional practice, she draws on personal lived experience supporting a loved one through significant mental ill health and negotiating breast cancer. That background informs a calm, nonjudgmental style that aims to make beginning therapy feel manageable. Her methods are grounded in strengths-based, trauma-informed, and person-centred principles to help people identify practical strategies that align with their values and daily life.
Remote counselling tailored to everyday life
Heidi offers online sessions that focus on practical strategies and steady personal support. She integrates CBT-informed techniques to help identify unhelpful thinking and build skills for coping with anxiety, low mood, and stress. These strategies are explained in clear, step-by-step ways so clients can practise them between sessions.
Motivational Interviewing is used to explore readiness for change and to support clients in setting goals that matter to them. Combined with solution-focused and strengths-based elements, this approach aims to highlight existing resources and small actionable steps that fit each person’s circumstances.
Heidi’s online options include video calls, phone sessions, live chat, and text-based messaging, allowing people to choose the format that best suits their routine and comfort. Her collaborative style is suited to those who want a calm, practical partnership that balances emotional understanding with skill-building and clear next steps.What is Heidi Arntzen's professional background?
Heidi is a qualified social worker with six years of experience providing counselling in mental health and alcohol and other drug settings.
What credentials or registration does she hold?
Her listed credential is AASW and license details are recorded as AASW.
Which languages does she offer sessions in?
Sessions are offered in English.
Where is she based?
Heidi is located in Australia.
How can people work with her online?
She provides video calls, phone sessions, live chat, and text-based messaging as communication options for remote counselling.
Does she accept international clients?
The profile states that she is not accepting international clients.
What does it cost to work with her?
Cost varies by location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I get started with Heidi?
To begin, use the Start Therapy button and complete a short matching questionnaire to connect with her.