Heidi Arntzen
Warm, practical counselling for sustainable change
Start with Heidi ArntzenLicensed · Professional · Cancel Anytime
About
Reaching out for help can be difficult, especially when someone has been managing stress, pain, or responsibility alone for a long time. Heidi Arntzen offers a calm, down-to-earth space where adults can speak openly, feel genuinely heard, and work toward change at a pace that feels manageable.
Heidi is a qualified Social Worker who provides counselling and brings 6 years of experience supporting adults across mental health and alcohol and other drug (AOD) settings. Her work is warm, collaborative, and practical, with an emphasis on helping people understand what is happening for them, strengthen coping skills, and move toward meaningful and sustainable wellbeing. Many of the adults she supports are used to being the person others rely on, and therapy becomes a rare place to focus on their own needs while exploring what feels overwhelming or stuck.
Heidi supports concerns such as anxiety, stress, depression and low mood, burnout and compassion fatigue, grief, trauma-informed support, emotional regulation, self-esteem and identity development, relationship and family stress, and alcohol and other drug use including harm reduction and recovery support. She also brings lived experience supporting a loved one through significant mental health challenges and navigating breast cancer, shaping her commitment to listening without judgement and meeting people with respect and care.
Her practice is grounded in person-centred, strengths-based, and trauma-informed work, balancing emotional support with practical tools for everyday life. Heidi draws from evidence-informed approaches including Motivational Interviewing, CBT-informed strategies, Solution-Focused Therapy, psychoeducation, and skills development. Her style is calm and collaborative rather than directive, with a focus on finding strategies that fit each person’s life and values.
Heidi is a qualified Social Worker who provides counselling and brings 6 years of experience supporting adults across mental health and alcohol and other drug (AOD) settings. Her work is warm, collaborative, and practical, with an emphasis on helping people understand what is happening for them, strengthen coping skills, and move toward meaningful and sustainable wellbeing. Many of the adults she supports are used to being the person others rely on, and therapy becomes a rare place to focus on their own needs while exploring what feels overwhelming or stuck.
Heidi supports concerns such as anxiety, stress, depression and low mood, burnout and compassion fatigue, grief, trauma-informed support, emotional regulation, self-esteem and identity development, relationship and family stress, and alcohol and other drug use including harm reduction and recovery support. She also brings lived experience supporting a loved one through significant mental health challenges and navigating breast cancer, shaping her commitment to listening without judgement and meeting people with respect and care.
Her practice is grounded in person-centred, strengths-based, and trauma-informed work, balancing emotional support with practical tools for everyday life. Heidi draws from evidence-informed approaches including Motivational Interviewing, CBT-informed strategies, Solution-Focused Therapy, psychoeducation, and skills development. Her style is calm and collaborative rather than directive, with a focus on finding strategies that fit each person’s life and values.
- Location:
- Australia, Australia
- Years Experience:
- 6
- Gender:
- Female
- Languages Spoken:
- English
- Therapist of Color:
- No
- Communication Options:
- Phone • Video • Live Chat • Messaging
Specialties
Primary area of focus:Stress, Anxiety, Addictions, Trauma and abuse, Grief, Depression
Other areas of experience: Abandonment, Blended family issues, Cancer, Communication problems, Control issues, Divorce and separation, Domestic violence, Forgiveness, Hoarding, Intellectual disability, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Mood disorders, Postpartum depression, Post-traumatic stress, Self-harm, Self-love, Sexual assault and abuse
Credentials & Verification
- Credentials: AASW
- NPI Number:
- License: AASW
Evidence-Informed Support That Fits Online Life
Heidi Arntzen uses evidence-informed therapeutic techniques and often draws on approaches that balance emotional support with practical tools. Motivational Interviewing is a collaborative, non-judgemental way of exploring ambivalence and strengthening motivation for change, and it can be especially helpful when someone feels stuck or is navigating alcohol and other drug use, harm reduction, or recovery decisions.Heidi also uses CBT-informed strategies, which focus on noticing patterns in thoughts, feelings, and behaviours and then experimenting with more helpful responses. This approach can support people dealing with anxiety, stress, low mood, and overwhelm by building practical coping skills for everyday situations. Solution-Focused Therapy brings attention to strengths, small steps, and what is already working, helping clients move forward during life transitions, burnout, grief, or relationship and family stress.
Finding the right approach is part of the process. Heidi works collaboratively with clients to understand their goals, preferences, and values, and then shapes sessions to fit what feels most useful and sustainable over time.
Online therapy makes it possible to access support through video calls, phone sessions, live chat, or text-based messaging. These options can offer flexibility for busy schedules, changing energy levels, or times when it feels easier to start with written support and build from there.
How much experience does Heidi Arntzen have?
Heidi Arntzen has 6 years of experience supporting adults, including work across mental health and alcohol and other drug (AOD) settings.
Is Heidi Arntzen a licensed therapist?
Yes. Heidi Arntzen holds the credential AASW.
In which languages does Heidi Arntzen provide therapy?
Heidi Arntzen provides therapy in English.
Where is Heidi Arntzen located?
Heidi Arntzen is located in Australia.
How can I work with Heidi Arntzen as my therapist?
You can work with Heidi Arntzen through video calls, phone sessions, live chat, or text-based messaging. This range of options can make it easier to choose the format that fits your needs and comfort level.
Does Heidi Arntzen work with international clients?
No. Heidi Arntzen does not currently work with international clients.
How much does therapy with Heidi Arntzen cost?
The cost of therapy can vary based on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be canceled at any time, for any reason. For current details, click the "Start Therapy" button on this page.
How can I get started with therapy?
Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.