
Heather Burgess
Action-focused, trauma-informed counseling
Start with Heather BurgessLicensed · Professional · Cancel Anytime


Action-focused, trauma-informed counseling
Start with Heather BurgessLicensed · Professional · Cancel Anytime
Heather Burgess is a Licensed Clinical Mental Health Counselor practicing in North Carolina who draws on five years of clinical experience. After earning a master’s degree from Montreat College in 2018, she pursued additional credentials, obtaining national board certification through the National Board for Certified Counselors and certification as a clinical addiction specialist through the North Carolina Addiction Specialist Professional Practice Board.
Her background includes work on an ACTT team and with a men’s residential substance use program in Asheville, as well as service as a crisis hospital advocate with Our Voice, Inc. She has also provided continuing education courses on sex trafficking for a variety of groups. Currently she provides in-home therapy to families when an identified client is at risk of out-of-home placement, using a systems-based approach that coordinates school, home, legal, and social services as well as prosocial community involvement.
Heather uses a range of therapeutic tools to support change, drawing from Internal Family Systems, cognitive behavioral therapy, dialectical behavior therapy, motivational interviewing, and art-based therapy. She also maintains a private practice offering counseling to individuals aged 13 and up for concerns such as personality disorders, substance use, depression, anxiety, PTSD, grief and loss, anger management, and life transitions like divorce, moves, or new jobs. Her primary orientation is integrative and rooted heavily in cognitive behavioral techniques within a trauma-informed framework.
Her role in therapy is to help clients reach their goals by offering nonjudgmental support and facilitating discovery rather than simply giving advice. She emphasizes an action-oriented process with specific treatment goals, collaborating with each person to expand healthy awareness and develop tailored plans for overcoming obstacles. Heather values creativity in treatment planning and takes satisfaction in supporting clients through every step of their progress. She appreciates the time taken to review her profile and looks forward to the opportunity to work together.
Many people ask whether connecting with a therapist online truly helps. For a range of common concerns - such as stress, anxiety, depression, relationship difficulties, or major life transitions - research indicates that online therapy can be comparable in effectiveness to in-person care.
One of the main benefits is convenience and flexibility. Clients can meet with a therapist in the format that fits their life best, whether by video call, phone session, live chat, or in-app messaging. This flexibility often makes it easier to keep consistent appointments and integrate therapeutic work into a busy schedule.
Sessions are provided by licensed professionals, and if someone ever wants a different therapeutic fit they can switch to another therapist. For many people seeking help with everyday mental health challenges, online therapy offers a practical and effective option for support and progress.